4 votes

Most of our IT changes, migration, updates and repairs are taking place on weekends or wee hours to make the business impact as little as possible. I wasn't aware that there is really no support at those times. That is good for the Untangle team (or not) but if needed may a disaster for businesses. Firewall usually work 24/7 and problems do not stop at 5 PM. I had that issue already myself and was kind of grounded. A very frighting experience when there is really nothing you can do anymore. It's hard to explain too these days. May impact product and software decisions as well.

Suggested by: Armin Upvoted: 10 Jan Comments: 1

Under consideration

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